Owner
Provides decisions, approvals and the business context that keeps priorities useful.
04 / Hosting & managed services
Built. Launched. Looked after.
A useful service has a clear beginning, an agreed ongoing arrangement and a straightforward way to discuss what changes next.
A clear scope ledger
Keep the ongoing work understandable.
- Initial work
- Assessment, agreed design and delivery of the website, system or pilot.
- Recurring scope
- Hosting, maintenance, support and improvements where those are agreed.
- Major additions
- New work is discussed, scoped and agreed before it begins.
- Third-party fees
- Provider costs remain visible and are agreed separately where they apply.
Agreed care
What may sit inside an ongoing arrangement.
- 01
Hosting
Selected host, domain and certificate configuration.
- 02
Backups
An agreed backup schedule and restoration process.
- 03
Maintenance
Platform updates and fixes for the work in scope.
- 04
Monitoring
Service checks and AI usage or cost monitoring where relevant.
- 05
Support
A defined way to report issues and prioritise requests.
- 06
Improvements
Planned refinements, with major additions separately scoped.
Working together
Responsibilities are part of the arrangement.
Provider
Supplies the selected hosting or related service under its own terms and charges.
Brencis
Coordinates the agreed work, keeps scope visible and carries out the work assigned to the arrangement.
A useful first conversation
Set the ongoing arrangement around the work.
Tell us what needs to stay current, supported and useful.